3DHD™ Blender Return PolicyUpdated 2 months ago
We hope you enjoy your new 3DHD™ Blender! However, if you are unsatisfied, the 3DHD™ Blender is eligible for return or exchange.
- Return package must be postmarked within 14 days of order date for refund or exchange. Returns postmarked after 14 days will be returned to sender.
- Original shipping and return shipping charges are the responsibility of the customer and are non-refundable.
- Please retain the tracking number of your return package for your records. Sigma is not responsible for return packages that are not received at our office.
- When returning orders in full, free gifts must also be returned. No refund of any kind will be issued until the free gift is received.
- Gift recipients may return items for an exchange or store credit when original order number is provided.
- Free gifts are not eligible for exchange.
- We offer domestic return shipping coverage via Redo. If you purchase coverage at checkout, you'll receive a free return or exchange label inside our portal. If you did not purchase Redo, you'll be prompted to purchase a return label inside the return portal.
To begin your return, visit our return portal here.
Please Note: Items purchased on SigmaBeauty.com must be returned via the return portal only. Returns cannot be hand-delivered to our office. Only items purchased on SigmaBeauty.com will be accepted. Sigma reserves the right to deny a return if the item is deemed as counterfeit. Counterfeit items are not eligible for exchange or refund and will be returned to sender. Sigma accepts returns for gently used products and has the right to deny a return or exchange at any time.