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Additional Information

My order was never received, I got a replacement, can I return for a refund?

Sigma beauty is not responsible for any lost, stolen, and delayed orders. Resends are at Sigma's discretion. If you received a replacement order, it is not eligible to be returned/refunded back for a refund. Store credit can be issued as resolution.

I placed multiple orders, will they be combined?

Although not guaranteed, if you place two or more orders, our team will work to try and combine them. If our team is unable to combine all orders, you will receive multiple tracking information emails. This applies to both domestic and international

International Delivery Process

Sigma Beauty International shipping services are not always door to door deliveries; in some cases, it may be delivered to your nearest carrier/processing facility center. This can be due to potential fees needed to be paid prior to delivery. Signatu

Can I ship my order to a APO/FPO address?

Sigma Beauty does offer shipping to APO/FPO addresses for U.S. orders. However, it's always a good idea to check the shipping options during checkout to confirm if they can accommodate these addresses, as some shipping methods may not be available. I

Where else can I buy Sigma Beauty?

We have a variety of authorized retailers offering a wide selection of our products. Feel free to click here to find the nearest retailer to your location. We recommend reaching out to the store directly to confirm whether they carry our products in-

Do you offer gift wrapping or special packaging for orders?

Sigma Beauty does not offer gift wrapping or special packaging for daily orders. We strive to package every order with the same care, and love. If gift wrapping or special packaging is available, customers will be notified via promotional emails and/