If you have exceeded the allowed login attempts, your account will be locked for security reasons. Please submit a request to unlock your Sigma account by emailing contact@sigmabeauty.com.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">If you have exceeded the allowed login attempts, your account will be locked for security reasons. Please submit a request to unlock your Sigma account by emailing <a href="mailto:contact@sigmabeauty.com">contact@sigmabeauty.com</a>.&#xA0;

Why am I locked out of my account? How do I fix this?

You can create a Sigma account by visiting the SigmaBeauty.com homepage and clicking Sign In located in the upper right hand corner. If you need further assistance, please email contact@sigmabeauty.com.

<p id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can create a Sigma account by visiting the <a href="https://www.sigmabeauty.com/" style="box-sizing: border-box; background-color: transparent; color: rgb(236, 0, 137); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; text-decoration: none;">SigmaBeauty.com</a> homepage and clicking Sign In&#xA0;located in the upper right hand corner.<p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<p style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you need further assistance, please email <a href="mailto:contact@sigmabeauty.com">contact@sigmabeauty.com</a>.&#xA0;

How do I create an account with Sigma?

Orders placed using the guest checkout option will not be listed within your customer account order history. In addition, our website was updated on February 8, 2018. Unfortunately, orders placed on our old website may not have transferred to your cu

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Orders placed using the guest checkout option will not be listed within your customer account order history. In addition, our website was updated on February 8, 2018. Unfortunately, orders placed on our old website may not have transferred to your customer account.

Why is my recent order not in my order history?

HOW TO USE YOUR WISHLIST. 1. ADD PRODUCTS TO YOUR WISHLIST. As you browse our collections, you'll notice a heart icon next to each product image. Simply click the heart to add an item to your wishlist. On individual product pages, you'll also find an

HOW TO USE YOUR WISHLIST1. ADD PRODUCTS TO YOUR WISHLISTAs you browse our collections, you&apos;ll notice a heart icon next to each product image. Simply click the heart to add an item to your wishlist. On individual product pages, you&apos;ll also find an &quot;Add to Wishlist&quot; button - just click it, and the product is saved to your personalized list.2. VIEW YOUR WISHLISTOnce you&apos;ve added products, you can view your full wishlist by clicking the heart icon in the top navigation bar. This will take you to your Wishlist page, where you&apos;ll see all your selected products in one place, making it easy to keep track of what you love.3. SHARE YOUR WISHLISTGot a special occasion coming up? Need to give someone a hint for the perfect gift? Simply copy the link at the top of your Wishlist page and share it however you like - whether it&apos;s through email, SMS, or social media. The person who receives your wishlist link will have access to all the items you&apos;ve saved, making it easy for them to purchase exactly what you want.

How to use your wishlist

Toll Free Number: 1(800)941-6991

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Customer Service 

Sigma Beauty

Customer Account and Wish List

General Return Policy

3DHD™ Blender Return Policy

How do I return an item and can I get a return shipping label?

Can I return items I am not interested in and get a refund?

Returns

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Are the bristles of your brushes made of animal hair?

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Warranty

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How can I update my shipping address?

Will there be additional fees at delivery?

I have not received my international order and the estimated shipping time has been fulfilled. What can I do?

I submitted an incorrect shipping address. What can I do?

Do you offer shipping insurance?

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Do you ship internationally?

I placed multiple orders, will they be combined?

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Can I apply multiple discount codes to one order?

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What are Sigmax® Fibers?

What are SigmaTech® Fibers?

What should I use to clean my brushes?

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I ordered the L05 and received a metal piece instead. How can I get a replacement?

How do I clean my makeup brushes?

Do your products have a warranty?

How do I apply to become an ambassador or collaborate with your brand?

Are there samples available for lipstick colors to avoid costly returns?

Product and Company

My shipping address isn't being accepted at checkout. How can I proceed?

Cannot access cart. How can I checkout?

Why is my coupon code not working?

How do I place an order on your website?

What types of payments are accepted?

Do I have to calculate from USD to my country's currency?

What should I do if I am unable to place an order?

Why is my order On-Hold?

Why is my discount code not applying a discount?

Can I modify or cancel my order?

Will an invoice be included in the package?

Can you mark the package as a gift or lower the value?

Do you offer personalized packaging or gift wrapping?

What does the order status "Processing" mean?

What does the order status "Completed" mean?

How can I cancel my order?

What if I haven't received my refund?

Can I amend an order after it has been placed?

What happens if I receive confirmation/credit for one order but not another when returning items?