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Return Information

General Return Policy

We hope you love every Sigma Beauty product you purchase! However, if you're not completely satisfied with your order, we're here to help with a refund or exchange. Return Policy:. Shipping Costs:. Free Gifts. If you're returning an order in full, an

Can I return a used Sigma product?

Yes, you can return any used product. The only exception is if there is clear abuse of the product. All items received are checked, and approved for return prior to issuing any resolution. Sigma Beauty does not offer pre-paid return services for dome

I purchased a sale item, can I return it?

Any items purchased from our Sale page, and/or Classic (old logo brushes) page are not eligible for return. These items are final sale. Any Sale/Classic page items returned will not be approved and refused back to customer. If an order consist of all

How do I return?

Customer-Initiated Return:. All customer must submit a return request here prior to returning any order. Sigma reserves the right to refuse any order(s) without a return request approved.

What happens if I receive confirmation/credit for one order but not another when returning items?

In case you have returned multiple orders but have received confirmation or credit for only one, please contact us with the details including tracking number and order numbers. If there was an error on your part such as an incorrect order number writ