Can I return a used Sigma product?Updated 19 hours ago

Yes, you can return any used product. The only exception is if there is clear abuse of the product. All items received are checked, and approved for return prior to issuing any resolution. Sigma Beauty does not offer pre-paid return services for domestic nor international orders. Return charges are the responsibility of the customer. Once we receive your return, please allow our team 1-3 business days to process order. A full refund will be issued back to the original form of payment. If your package exceeds refund timeframe, you will be contacted via email to confirm resolution (exchange or store credit). If returning multiple orders under one tracking, be sure to label item(s) with designated order numbers. If you are returning the entire order, any free gifts must also be returned. Sigma Beauty has the right to deny, and refuse any returns violating our Return Policy. 

To began a return process, you can go to our Return portal.