All articles

My shipping address isn't being accepted at checkout. How can I proceed?Updated a year ago

If you are within the US and you are receiving an error message regarding shipping, please add the shipping address to your customer account by following these steps:

Log in > Account Dashboard > Manage Addresses > Add New Address

Please note:

  • We are unable to provide shipping options for China orders with an order total over $144.99 USD. This is a country customs limit and is out of our control.
  • We do not ship to Cuba, Iran, North Korea, Mexico, Sudan, Syria, Iraq, and Afghanistan.
Was this article helpful?
Powered by