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Customer Service 

Sigma Beauty

<p><span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 100; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We accept Visa, MasterCard, American Express, and Discover cards, Afterpay, Amazon Pay, Google Pay, Venmo, PayPal and PayPal Credit. We cannot guarantee that payments from a prepaid credit card will be accepted.</span> </p>

We accept Visa, MasterCard, American Express, and Discover cards, Afterpay, Amazon Pay, Google Pay, Venmo, PayPal and PayPal Credit. We cannot guarantee that payments from a prepaid credit card will be accepted.

What types of payments are accepted?

Orders and Payment

General Return Policy

3DHD™ Blender Return Policy

Returns

Vegan Beauty Mission

Peta Certification

Blog Content

Clean Beauty

Brush and Blender Washing

Education

Why am I locked out of my account? How do I fix this?

How do I create an account with Sigma?

Why is my recent order not in my order history?

Customer Account

Sigma Beauty Warranty Details

Warranty Exclusions

Submit a warranty claim

Warranty

International

When will my package ship?

How long will it take for my package to arrive?

How can I update my shipping address?

Will there be additional fees at delivery?

I have not received my international order and the estimated shipping time has been fulfilled. What can I do?

I submitted an incorrect shipping address. What can I do?

Do you offer shipping insurance?

I placed multiple orders, will they be combined?

Will I be charged sales tax?

Domestic Delivery Process

Modify Shipping Address

Miscellaneous Information

United States

Delivery Times

Shipping + Delivery Information

How do I unsubscribe from emails?

Price Adjustments

How do I receive my birthday offer?

How can I be notified about discounts, coupons, and promotions?

How can I unsubscribe from text messages?

Do you offer a professional makeup artist discount?

How can I use my promotional codes together?

Why am I being charged for the free gift?

Promotions & Discounts

Where is your mica sourced?

Phone Number

What are Sigmax® Fibers?

What are SigmaTech® Fibers?

What should I use to clean my brushes?

Where are your products made?

I ordered the L05 and received a metal piece instead. How can I get a replacement?

How do I clean my makeup brushes?

Do your products have a warranty?

Product and Company

My shipping address isn't being accepted at checkout. How can I proceed?

Cannot access cart. How can I checkout?

Why is my coupon code not working?

How do I place an order on your website?

Do I have to calculate from USD to my country's currency?

What should I do if I am unable to place an order?

Why is my order On-Hold?

Why is my discount code not applying a discount?

Can I modify or cancel my order?

Will an invoice be included in the package?

Can you mark the package as a gift or lower the value?

Do you offer personalized packaging or gift wrapping?

What does the order status "Processing" mean?

What does the order status "Completed" mean?

Is Sezzle secure?

Why was my Sezzle order not approved?

Does Sezzle impact your credit score?

How do I sign up for a Sezzle account?

Who is eligible to use Sezzle?

How does Sezzle work?

What is Sezzle?

Sezzle

Where can I find out more about Afterpay?

Is there a minimum age requirement for using Afterpay?

Can I use Afterpay if I’m an international customer?

Are there extra fees when I use Afterpay?

What is Afterpay?

Is there a minimum or limit to how much I can spend on a single transaction using Afterpay?

What types of payments are accepted?Updated 8 months ago