Why is my free gift not adding to my cart?Updated 15 days ago
If the free gift isn’t showing up in your cart, there could be a few reasons for that. Here are some things to check:
Minimum Purchase Requirement:
- Some free gifts are offered with a minimum purchase amount. Make sure your order meets the criteria for the promotion after any discount code.
Promotion Code:
- If the free gift requires a promo code, double-check that you’ve entered it correctly during checkout.
Product Availability:
- The free gift may be out of stock, or limited in availability, which can prevent it from being added. If promotion states, "while supplies last", it could be that item is no longer available.
Promotional Period:
- Ensure that the promotion is still active and hasn’t expired.
If everything seems in order and you're still having issues, I recommend reaching out to Sigma Beauty’s customer service for further assistance. They should be able to help you troubleshoot!