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Shipping + Delivery Information


Miscellaneous Information

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FedEx International Economy does not service PO Boxes. *International packages can take additional time to clear customs and arrive to your local carrier for final delivery. Taxes, duties, and customs fees may apply at delivery. For further questions

When will my package ship?

For all shipping methods except Next Day please allow 1 - 3 business days for your order to process before shipping. You will receive a confirmation email once your package has shipped. Please Note: Shipping times are subject to change due to card va

How long will it take for my package to arrive?

United States Delivery. The times below are estimations only. Shipping Type. Processing Time. In-Transit Time. Expected Delivery (After Placing Order). FedEx Standard Overnight. Same Day (if placed by 12pm CDT). 1 Business day (no weekends or holiday

How can I update my shipping address?

Once an order has been placed we are unable to edit or modify any order information. You will receive a shipment notification with your tracking details once your order has been shipped. We recommend reaching out to the shipping carrier directly to i

Will there be additional fees at delivery?

International duties and taxes are UNPAID for both paid and free shipping. Your package may also incur handling fees charged by the final carrier and/or custom charges at delivery. Any fees charged at delivery are the responsibility of the customer a

I have not received my international order and the estimated shipping time has been fulfilled. What can I do?

As a first step, we recommend contacting your local post office and customs department to inquire about your package. Please use the reference number and local barcode provided within your shipment information. If both parties are unable to locate yo

I submitted an incorrect shipping address. What can I do?

It is the responsibility of the customer to thoroughly review all information before submitting an order. We are unable to modify orders once they have been accepted into our system. We recommend contacting the shipping carrier once your tracking num

Do you offer shipping insurance?

We do not offer shipping insurance at this time. Once a package leaves our facility, it is in the hands of the shipping carrier to ensure delivery. Sigma is not responsible for any lost, stolen, or delayed packages.

Will I be responsible for custom fees and duties on international orders?

Custom fees and duties are determined by the destination country and are out of the control of our store. As such, it is the responsibility of the customer to pay any customs fees incurred upon delivery. For most Canadian orders, the fees are paid at

Do you ship internationally?

Yes, we ship directly from our site to many international destinations. Please check with our customer service team to confirm availability for your specific location.

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